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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 va dsl providers


TEC's Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

va dsl providers  116 Featherbed Lane Winchester, VA 22601 540-545-7780 www.rugs-direct.com Number of Employees: 53 Solution: Epicor for Distribution Revenue: Private Company Aloha Integration & Productivity, Goodbye Downtime & Customization Situation From humble beginnings as a book wholesaler, The Islander Group is now the largest supplier of Hawaiian books, music, videos and souvenirs. As well as schools, libraries and tourist destinations, the company supplies Kmart, Wal-Mart and Costco with its extensive range of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Webtorials


Webtorials provides online IT-related education and resource-sharing. IT professionals, service providers, analysts, and others can share documents and participate in discussions.

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Making Sure Your Service Provider Doesn't Fall Down on the Job


A recent Forrester report on Commerce Sites developed by service providers shows costs are rising while service is remaining flat, and sometimes results can be pretty glaring from a 'minor' slip-up to one that can have major client impact.

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Global Trade Applications in Global Credit Crunch - Part III


Part II of this blog series allowed members of the two global trade management (GTM) software providers, TradeBeam and Precision Software, to voice their outlooks on the market (in light of the recent global trade decline). But at the end of the post I introduced the question of the possible threat to GTM providers coming from the large enterprise resource planning (ERP) providers. Given that

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Importance of Server Certification


Many application providers and original equipment manufacturers (OEMs) either select a standard platform for their applications, or provide guidelines and recommendations as to which infrastructure components will optimize their solutions. Thus, one of the critical factors that should be considered prior to selecting a standard platform is the certification it carries, and how it pertains to your organization’s needs.

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Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

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SAP Business Transformation Study: DIRECTV


DIRECTV is one of the largest broadcast satellite providers in the US. Faced with increased competition, the company decided to transform its supply chain by synchronizing its material requirements with its main equipment providers and automating its return materials authorization (RMA) process. With the help of SAP Solutions and Services, DIRECTV has improved its processes and reduced nonqualified returns by 20 percent.

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Earthlink Leads the Way in DSL Security


DSL providers speed up their customers' Internet access, however, at the same time they also expose these customers to enormous security risk. Earthlink has gone the extra mile and is giving out free firewall software to all its DSL customers.

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Billing Foundations for Successful Next-generation Service Strategies


Dramatic progress in communication and media industries are pushing service providers to seek new differentiation strategies. Next-generation services can play a major role in your future as a service provider. But first you need to understand the implications for your operational- and business-support systems—in particular your billing system. Learn how to make the most of next-generation services to generate revenue.

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A New Model for Evaluating Third Party Logistics Providers: Enter Service Oriented Architecture


Third-party logistic (3PL) providers are under pressure to keep costs low, expand services and capitalize on evolving supply chain management technology. As customers are becoming more discerning, 3PLs can leverage service oriented architecture to meet customer needs.

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Ideal Solutions for Book Publishers and Information Service Providers


Book publishers and information service providers are facing numerous challenges—production costs are on the rise, revenue windows are shrinking, and successful authors are few and far between. Publishers need to keep track of intellectual property, make better use of it, and improve their marketing and sales activities. But doing all that requires accurate, up-to-the-minute information, across the entire organization.

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