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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 utilities houston


An ERP Vendor Poised to Overtake the Services Market
Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail

utilities houston  housing, as well as utilities or IT business infrastructures, have had no easy way to tie in supporting technologies for mobile field management. Field services support technologies that are used to high-volume, low-price-per-order deals fall short operationally for the needs attached to singular large, complex asset development and maintenance cycles. What’s the suboptimal “fix-it” choice today for companies that need both? Pick two best-of-breeds and lengthy, customized IT integration projects

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

utilities houston  retail, travel & leisure, utilities, and telecommunications. Sword Ciboodle has no “sweet spot” customer in terms of industry, size, geography, or user base. Its ideal customer is one that will work with the vendor to fully understand the goals of the CRM platform, including immediate pain points and success metrics. Those companies that let the Sword Ciboodle team become part of their teams have reportedly given the company some of its greatest work satisfaction and accolades.  Sword Ciboodle Read More

The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

utilities houston  some industries, such as utilities, energy, and real estate management, the divergent needs of managing large physical assets and recurring smaller service needs is a challenge. For more information, please see part one of this series, An ERP for Services Vendor Poised to Overtake the Market Until recently, these organizations have had few choices of systems that integrate field services and asset maintenance. But Agresso’s Field Force solution offers these organizations a combination of features that Read More

GeoMetrix Data Systems


GeoMetrix is a privately-held company that provides enterprise learning management solutions for utilities, media, governments, universities, law enforcement agencies, commercial trainers, hospitals, and Fortune 1000 companies around the world. GeoMetrix Data Systems Inc. was founded in 1992 and is based in British Columbia, Canada. The company claims over 450 successful installations. The company's products handle scheduling, resource management, registration, reporting, launching, tracking, assessment and skills gap analysis.

utilities houston  learning management solutions for utilities, media, governments, universities, law enforcement agencies, commercial trainers, hospitals, and Fortune 1000 companies around the world. GeoMetrix Data Systems Inc. was founded in 1992 and is based in British Columbia, Canada. The company claims over 450 successful installations. The company's products handle scheduling, resource management, registration, reporting, launching, tracking, assessment and skills gap analysis. Read More

Information Builders


Information Builders has provided business intelligence (BI) and integration solutions to over 12,000 customers in its 30 years of operation. The vendor serves its 12,000 customers from forty-seven offices and twenty-six distributors worldwide, and is headquartered in New York, New York (US). Information Builders has specific solutions for various industries, including banking and financial, education, energy and utilities, media and publishing, retail, telecommunications, and government. In addition to providing software, the company also offers training and education, with customized Web-based courses.

utilities houston  financial, education, energy and utilities, media and publishing, retail, telecommunications, and government. In addition to providing software, the company also offers training and education, with customized Web-based courses. Read More

Supplier Relationship Management (SRM) RFI/RFP Template


Design, Sourcing, Procurement, Fulfillment, Manufacturing, Settlement, Utilities, Infrastructure, Product Technology

utilities houston  Procurement Fulfillment Manufacturing Settlement Utilities Infrastructure Product Technology This functional and technical requirement set template covers industry-standard functional criteria of Supplier Relationship Management (SRM) that can help you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template, it is a working document that serves as a knowledge base reference throughout the life-span of your Supplier Relationship Management Read More

Infor and IBM Team Up to Deliver Solution for Public Sector Organizations


Infor, a provider of business application software, has announced the Infor Intelligent Government solution, a next-generation Smart Cities solution. The solution brings Infor applications for licensing, permitting, compliance, and billing together with IBM’s Intelligent City Planning and Operations software. The combined solution enables improved permitting, compliance, and citizen engagement for

utilities houston  engagement for governments and utilities. The software is also embedded with collaboration, analytics, and mobile technologies, which are all available in the cloud. Infor Intelligent Government helps municipalities, utilities, transit districts, port authorities, federal agencies, and other public sector organizations. Doug Cox, vice president, IBM Smarter Cities and Industry Solutions, states, Working together, Infor and IBM are helping these organizations address some of their most pressing needs by Read More

NEXGEN Asset Management


NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements.

utilities houston  multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements. Read More

Marshal Limited


Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and internet-based threats.

utilities houston  Limited Marshal is a privately-owned company with its worldwide and EMEA headquarters at Basingstoke in the United Kingdom and regional offices in Paris (France), Munich (Germany), Johannesburg (South Africa), Houston (USA), Atlanta (USA), Sydney (Australia) and Auckland (New Zealand). Marshal is a global vendor of Comprehensive Secure Email and Internet Management solutions that integrate content filtering, compliance, secure messaging and archiving, to protect businesses against email and Read More

Progress Acquires BravePoint to Arm OpenEdge with Services


On the eve of its recent Progress Exchange 2014 conference, Progress acquired its longstanding partner BravePoint, Inc., a Georgia-based subsidiary of Chesapeake Utilities Corporation and a provider of consulting, training, and application development services. This acquisition significantly extends Progress’s services capabilities and enhances its ability to help its partners and customers modernize their existing IT assets.

utilities houston  Georgia-based subsidiary of Chesapeake Utilities Corporation and a provider of consulting, training, and application development services. This acquisition significantly extends Progress’s services capabilities and enhances its ability to help its partners and customers modernize their existing IT assets.   BravePoint was one of the first IT companies to recognize the demand for skilled technical consultants for Progress technologies, particularly with the “veteran” OpenEdge platform, and it has Read More

IFS Extends Global Agreement with Saab AB


The IFS agreement with Saab demonstrates that IFS isn’t just a midmarket vendor. IFS has promoted its ability to support the midmarket so well that many enterprise level companies overlook IFS Applications when replacing their legacy systems. That said, the vendor has made a number of enhancements over the past few releases that improve its capabilities to support large, global companies, which is

utilities houston  such as energy and utilities, oil and gas, aerospace and defense, engineering and construction, and other complex verticals can’t just buy a solution based on the brand name and then hope it fits their business. Such poorly considered decisions can lead to enormous customization projects or, in some cases, so-called shelfware. IFS has chosen to specialize in these and other more complex industries. And it is making a name for itself because its customers have recognized that IFS Applications is the Read More

What Do Modern Knowledge Workers Need?


In many service industries, such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers,

utilities houston  such as financial, insurance, utilities, healthcare, government, and others, case management is the lifeblood of the business. These highly unstructured (dynamic or adaptive, if you will) processes where the next process step’s best action depends on the outcome of the previous step require apt human process stewards, a.k.a. “knowledge workers.” These knowledge workers, characterized as workers whose main capital is knowledge, are aided by a multitude of tools such as sophisticated business rules Read More

IFS Glows Amidst The Mid-Market Gloom


By continuing to grow faster than many others, and by even reverting to profits, IFS has been defending the pride of quite beleaguered Tier 2 & 3 applications vendors. However, the bigger vendors will sell their aspirations dearly, and IFS still has a long way to go to achieve full-fledged credibility in the global market.

utilities houston  the company's expertise in utilities and process manufacturing segments elsewhere in the world. IFS, consequently, plans to expand its comprehensive ERP suite through internal development programs and strategic partnerships with leading suppliers such as PipeChain , a supply chain execution (SCE) vendor primarily in the process manufacturing industry. IFS might also expand its presence in the world markets by establishing strong collaborative relationships with leading solution providers such as Cap Read More

Enhancing the Agility of Customer Information Systems in Utilities


Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.

utilities houston  Customer Information Systems in Utilities Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment. Read More

Sage BusinessVision Accounting


Sage BusinessVision 50 Accounting (formerly ACCPAC) is intended for high-transaction, heavy user load situations. Capturing the technological benefits of Sage BusinessVision 50 Accounting with an SQL engine, the program's eighteen integrated modules can be further enhanced with a variety of add-ons. Up to one hundred users can be supported simultaneously. In addition to new utilities in the general ledger module, Sage BusinessVision 50 Accounting is designed to be "fault tolerant," performing the reading and writing of data files under controlled conditions. System highlights include fully integrated real-time accounting, high security features, quick installation and setup for single or multiple companies, and custom up-to-the minute financial reporting.  

utilities houston  In addition to new utilities in the general ledger module, Sage BusinessVision 50 Accounting is designed to be fault tolerant, performing the reading and writing of data files under controlled conditions. System highlights include fully integrated real-time accounting, high security features, quick installation and setup for single or multiple companies, and custom up-to-the minute financial reporting. Read More