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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 utilities houston


An ERP Vendor Poised to Overtake the Services Market
Companies in the services industry need both asset and field services management, but current integrated asset and field services maintenance systems often fail

utilities houston  housing, as well as utilities or IT business infrastructures, have had no easy way to tie in supporting technologies for mobile field management. Field services support technologies that are used to high-volume, low-price-per-order deals fall short operationally for the needs attached to singular large, complex asset development and maintenance cycles. What’s the suboptimal “fix-it” choice today for companies that need both? Pick two best-of-breeds and lengthy, customized IT integration projects

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

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Electric Utilities in Need of Software Vendors' Leadership!!!


Over the past couple of years, the electric utility industry has changed in terms of the different software solutions available. The old approach to addressing this industry’s needs was the “best-of-breed” approach, meaning that software vendors were creating solutions addressed to only one group or business unit within the company doing one specific task. Generation, Transmission, and

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TEC’s New Utilities ERP Evaluation Center: A Preview


The Utilities Industry From TEC’s perspective and based on our understanding of the industry, the utilities industry consists primarily of the following service providers: electric power generators, network operators, customer power retailers, natural gas, steam supply, water supply, and sewage removal. All of these business segments have common criteria such as a mass customer service

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Service Parts Planning RFI/RFP Template


Planning, Service Delivery and Execution, Workforce Optimization, Logistics Transportation and Reverse Logistics, Analytics and Reporting, Utilities, Product Technology

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Space-Time Insight Releases Version 4.0 of Situational Intelligence Suite


If you think you know it all about business intelligence (BI) and analytics, think twice, because Situational Intelligence is here. This week, during DistribuTECH 2013 in San Diego, California, Space-Time Insight, a provider of innovative intelligence offerings, announced the latest release (4.0) of its product suite. After listening to its global customer base, Space-Time Insight is

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Ventyx Service Suite


The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the balancing of work requirements Scheduling helps utilities to get the job done right with the right resources, the first time, by sequencing work for optimal efficiency. Dispatch automates routine orders and proactively responds to emergency situations in real time. Work Progress Monitoring provides real-time visibility into the progress of work so that field workforces and resources can be effectively managed.  

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IFS To Be At Customers' (Web) Service Part 2: Market Impact & User Recommendations


Look for IFS’ increased visibility within its market segments of focus, as shown by its continued growth. The company with its broadened product offering and anticipation of recent market trends, is now in the rear mirror of Tier 1 vendors.

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CIS Infinity


PDG Group Model 837 CIS Infinity® combines comprehensive functionality, a reliable technology base, and an industry-leading integration strategy to help utilities improve their revenue stream and provide first-rate customer service. CIS Infinity advantages Comprehensive functionality: CIS Infinity has unmatched functionality, which means you can automate repetitive tasks, put paper-based processes online, and improve your revenue stream, all without expensive customization. Easy-to-use interface: CIS Infinity is easy to navigate and use.  This makes training and user adoption faster and easier and ensures that your users will get the most value from our solution as soon as possible. Minimal Programmer Involvement: CIS Infinity was designed from the outset to be easy-to-use for both the user and system administrator.  Because Advanced avoids custom coding in favour of sophisticated configuration tools, implementation is faster, cheaper, and more reliable.

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NEXGEN Asset Management


NEXGEN Asset Management is the industry leading asset management software that combines a robust computer maintenance management system with advanced asset management planning tools. Based on over 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has successfully been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management. NEXGEN Asset Management software includes a comprehensive asset management program and eliminates the integration of multiple elements.

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