Abstract: St. Marys Paper Ltd. is a pulp and paper mill located in Sault Ste. Marie, Ontario (Canada). In 1989, it implemented a CHAMPS computerized maintenance management system (CMMS) to help reduce costs and improve efficiencies. In 1998, St. Marys decided to investigate potential vendors for a maintenance system upgrade. After reviewing several vendors, the mill again turned to CHAMPS.

Abstract: Louis Suárez-Potts speaks about the political and social architecture of open source communities as well as practices for successful oversight of a project. He covers specific examples from his role as community development manager for the OpenOffice.org project.

Abstract: Today, dozens of independent operating companies and international carriers offer Internet protocol TV (IPTV) services to homes around the world. But IPTV for in-home distribution has been a weak link in the IPTV delivery chain—until now. Ruckus Wireless multimedia systems can help overcome current Wi-Fi limitations and enhance subscriber experience by uniquely enabling a whole-home network for video, voice, and data.

Abstract: Until recently, St. Vincent Heart Center used an HTML-based intranet to disseminate various types of information to its 470 employees and 200 contract workers. But information on that system wasn’t easy to find. Microsoft® Office SharePoint® Server 2007 offers the organization easy access to information—and it enhances productivity and supports increased security for confidential information. Read more about the benefits.

Abstract: Like many health care providers, Wisconsin (US)-based Aurora faces pressures to improve care quality, while monitoring its bottom line. Asset optimization remains elusive for most such enterprises, but Aurora devised a plan to use a centralized service management call center to facilitate service requests, and dispatch resources. Aurora was thereby able to attain higher efficiency, and still strengthen service levels.

Abstract: A lower-court judge in St. Paul granted a subpoena to Northwest Airlines allowing them the search the home computers of employees for evidence of allegedly illegal union activities.

Abstract: According to silicon.com, a leading European IT TV News Service, European companies are realizing the importance of customer oriented ERP applications and are set to dramatically increase their investment in related projects over the next two years.

Abstract: Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most profit, while you just want to get the service and features you need at the lowest possible price. The key to avoiding a contract with more—or less—service than you need? Ask the right questions. Find out what you should ask before signing on the dotted line.

Abstract: Walk the halls of any business, stand around any water cooler, and you’ll hear it. People are talking about last night’s TV show, what their families are up to, even what the weather will be. But wait, there’s something more. Hear it? They’re talking about work—projects and problems, ideas they have, solutions they’ve found. Welcome to the world of informal learning. Now find out how you can capture its business value.

Abstract: The media industry is undergoing radical and rapid change driven by liberalization, privatization, and digitization. Broadcasting is no longer highly regulated, but is ever more dynamic and competitive—and the logistical challenges of production planning for TV and radio ever more complex. Implement a composite resource planning and scheduling solution to maximize your equipment, facilities, and employees.

Abstract: One person’s freedom to pirate is another person’s loss of royalty revenue. Every day, millions of Internet users are downloading copyrighted materials—music, movies, TV shows, and more. Although this is illegal under most countries’ copyright laws, it doesn’t stop them. What’s worse is they don’t even see themselves as criminals. Piracy isn’t going away, and content owners and governments need to regain control.

Abstract: While firing people on TV seems to be fairly straightforward, terminating somebody for real can be one of the most difficult things a manager has to do. Dismissing an employee is never easy, but a few simple tips can make it go more smoothly—while at the same time helping to shield your organization from potential legal action.

Abstract: Scala seems to be telling any competitor that two can play the game in the global enterprise market. Employing offense as the best defense, the company is determined to attack the satellite divisions of its bigger competitors, particularly those of SAP.

Abstract: The Scala and Microsoft alliance in the CRM arena has merits of mutual benefits, particularly in the short to medium term, but due to vacillating motives of the participants that compete in the other enterprise applications fields, will it last? For the time being, Microsoft will likely be content to help Scala attack or keep the satellite divisions of its bigger competitors, particularly those of their common rival - SAP.

Abstract: DIRECTV is one of the largest broadcast satellite providers in the US. Faced with increased competition, the company decided to transform its supply chain by synchronizing its material requirements with its main equipment providers and automating its return materials authorization (RMA) process. With the help of SAP Solutions and Services, DIRECTV has improved its processes and reduced nonqualified returns by 20 percent.

Abstract: With 10 remote office locations spread across nine states, Amerisure was in need of a communications platform that would enable the company to enhance the distribution of information to employees. Employees located in satellite offices, with no direct access to the home office, can feel disconnected from corporate headquarters’ operations and activities. Amerisure needed to communicate to employees in a timely manner that would allow the flow of accurate, important information, whether that data be employee-specific, such as salary, job, or benefit information, or company news and updates. In addition to a centralized communication platform, the company wanted heightened management of its workforce through the use of business intelligence tools that would allow it to track trends and have improved monitoring capabilities for each location.