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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 raleigh phone


GXS Acquires HAHT Commerce for More Synchronized Retail B2B Data Part Three: Market Impact
There is renewed interest to provide GXS' trading services from other surviving Internet exchange providers to leverage GXS' huge expertise and investment in a

raleigh phone  Commerce is based in Raleigh, North Carolina and is a privately-held provider of demand chain management applications (DCM) that strategically automate, integrate, and optimize order management, product information management (PIM), channel management, business intelligence (BI), and customer services functions between manufacturers, their channel partners and end customers. Under terms of the agreement, GXS would acquire all the capital stock of HAHT Commerce through a merger for approximately $30

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » raleigh phone

Best Practices in Siebel CRM Performance Management: Monitor, Measure, and Manage the End-user Experience


Many frustrated executives find that despite the fortune spent on managing servers, networks, and applications, there are still complaints about the performance, usability, and availability of their customer relationship management (CRM) solutions. How do you know if your CRM system performs for each user? What does it mean when users say the system is slow? An experience management solution can give you the answers.

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6 Signs That You Need to Upgrade Your Business Phone System


To survive in today’s business environment, it is imperative for a business to adopt the latest innovations in communication technology. Is the time ripe for replacing/upgrading your existing phone system? Which solution will best suit your business? The six questions listed in this white paper can help you assess your business phone system needs, and give you some tips for choosing between hosted and on-premise systems.

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10 Mistakes when Buying a Business Phone System


Why learn things the hard way? Thousands of business buyers have sad tales about expensive mistakes they’ve made when making large purchases for their organizations without adequate information about the best vendors and best products for their needs. To help you avoid a regretful choice when purchasing your next phone system, this white paper offers a list of 10 common mistakes that are easy to avoid.

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Hacking Your PBX: 15 Ways to Make the Most of a Modern Phone System


The days of telephone switchboard operators are long gone. In today's electronic age, through private branch exchange (PBX) technology, operators have been replaced with Internet protocols that automate the switchboard process. But how can you make the most of your modern phone system when you're not really sure how it works? Discover some tips and tricks that can help you understand—and optimize—your business phone setup.

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PBX Buyer’s Guide


Private branch exchange (PBX) is a business telephone exchange for a specific business or office, rather than a system operated by an external carrier or telephone company. If you are interested in purchasing a PBX phone system, this guide will help you understand the features of a PBX system, give you an idea of the different kinds of PBX systems there are, and how to find the best one for your business.

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9 Important Business Phone System Buyer Questions


Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

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Four Keys to Choosing Your Next Business Phone System


When Voice over Internet protocol (VoIP) first emerged on the market a few years ago, buyers were concerned about maintaining the quality of phone connections. Now that VoIP has proven itself as reliable, choosing the right business phone system comes down to understanding how specific features can make your company more profitable. Read this white paper to recognize the most vital features of any business phone system.

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Common Phone System Buying Problems


There are so many choices out there on phone systems that it can be very difficult to make an educated decision without dedicating days or weeks researching all of the vendors and options available. Rather than learning the hard way, know some of the common problems that people often run into when buying a new business phone system so you understand the obstacles you will face in your buying decision and how to get around them.

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Estimating Acoustic Performance of a Cell Phone


This paper discusses the requirements for coupled structural-acoustic simulation and demonstrates the application of this technology to cell-phone acoustic design. Due to the smaller volume sizes, the low frequency response of the cell phone is affected. The frequency response rolls off faster at low frequencies when smaller microphone back volumes are used. The present work deals with studying this effect on a simple cell phone model with the finite element package, Abaqus. The results from the simulation can be used to better design cell phone cavities for optimum performance.

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Integrating Mobile Phones with Your Business Phone System


Vendors offer a variety of ways to overcome many inconveniences by integrating mobile phones with office systems. Mobile integration isn’t as much product or technology of its own, however, as a range of capabilities built into phone systems and services themselves. Small to midsized businesses (SMBs) looking for mobile integration should focus on understanding what features are available and what they can do.

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