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 provider utility


Get on the Grid: Utility Computing
The latest business model in licensing is the utility (on demand) computing and associated pricing. Sometimes called

provider utility  Carlos, California (US) hosting provider delivers applications from vendors such as Ariba , Oracle (including former PeopleSoft ), SAP , and Siebel Systems , many of which have been IBM enterprise applications partners. The purchase also gives IBM five new data center facilities, including one in the heart of Silicon Valley. Yet, despite its longtime role in the ASP market, the 300-person Corio has shown only modest success, with five consecutive years of losses. Undoubtedly, IBM is not spending a hefty

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Documents related to » provider utility

How to Choose an SMS Provider


For over 15 years, short message service (SMS) has been a quick and reliable way to receive and deliver information—anytime, anywhere. Today, SMS helps provide dialogue with consumers. Inbound SMS, or mobile originated (MO), is an important tool to enhance customer interaction. Learn the most important factors to consider when choosing an SMS provider, including flexibility, price, international coverage, and reliability.

provider utility  Provider | SMS Software Provider | Best SMS Service | Best SMS Services | Broadcast SMS Service | Business SMS Service | Email SMS Service | Free SMS Service | Group SMS Service | Mobile SMS Service | Online SMS Service | Online SMS Services | Own SMS Service | Receive SMS Service | Send SMS Service | Setup SMS Service | SMS Based Services | SMS Computer Services | SMS Customer Service | SMS Delivery Service | SMS Forwarding Service | SMS Information Services | SMS Locator Service | SMS Marketing Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties


Xchange's protracted troubles and its recent inglorious demise and subsequent auctioned sellout may prove the fact that the CRM point providers without a clear differentiating value proposition and without enough resources have not much to look for out there in the long run other than to find an honorable exit strategy.

provider utility  Amdocs (NASDAQ: DOX), a provider of billing systems, customer care and support for the communications industry. Amdocs, which was not initially expected to be a strong bidder, reportedly outbid SAS to win the Xchange's remains for slightly more than $5 million. Although not a stranger to CRM products acquisitions given its earlier acquisition of the former leading CRM product Clarify in 2001 for $200 million (see Clarity of Vision: Clarify Sold to Amdocs by Nortel ), its latest acquisition of Xchange has Read More

Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2


In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology

provider utility  of Cloud Field Service Provider ServiceMax-Part 2 In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax . In what follows is a recent question-and-answer interview with Stacey Epstein‚ vice president (VP) of marketing at ServiceMax. Stacey has extensive experience in generating demand, fueling growth, and building brand name global recognition for technology companies. She brought two decades of cloud, customer relationship Read More

Advanced Utility Systems


Advanced Utility Systems Corporation was established in 1997 to provide Customer Information and Billing solutions exclusively to utilities and municipalities. Founded by three partners, Advanced quickly emerged as an innovative software provider that today has a client roster of more than 60 utilities.

provider utility  as an innovative software provider that today has a client roster of more than 60 utilities. Read More

Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops


Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.

provider utility  Security Tool Helps Healthcare Provider Track 97% of Laptops Allina Hospitals & Clinics Manage Laptops ; Prevent Data Breaches with Computrace If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Absolute Software Corporation (TSX: ABT) is the leader in Computer Theft Recovery, Data Protection and Secure Asset Tracking&8482; solutions. Absolute Software provides individuals and organizations of all types and sizes with solutions to manage Read More

Selecting an Outsourcing Provider-Art or Science?


As there are many different categories of outsourcing services, there are also many outsourcing providers. With many different aspects to consider, how can a company ensure they have made the right choice in selecting one?

provider utility  companies base their outsourcing provider selection on only one aspect of the outsourcing relationship. Some decide on a perception of cultural fit and on the rapport and relationship developed during the sales cycle between the company's senior management and the outsource provider's sales representative and executive team. A number of companies drive their selection process via a checklist-driven, skill-matching process that attempts to find and select the best fit, while other companies select their Read More

Choosing an Open Source Vendor and Service Provider


As more companies begin to use open source, demand for direct support and services beyond the on-line community will grow. If you're looking for open source help, know what questions to ask to ensure you're getting what you need.

provider utility  Source Vendor and Service Provider Introduction Notwithstanding the community-oriented spirit of open source, many user organizations prefer to use products that have commercial entities associated with them. Why would a company choose to work with commercial providers rather than relying on the product community? Here are a few reasons: Unfamiliarity with the open source ecosystem. If an organization is new to open source, it may prefer to stick with its established practices and partner with a Read More

These Are the Days of Healthy Growth for an Open-source ERP Provider




provider utility  for an Open-source ERP Provider These days, amid the austerity, cuts, and general malaise, it is refreshing to hear about the whopping annual growth of a manufacturing-oriented  enterprise resource planning (ERP)  software vendor. Sure, one can discount the magnitude of this upbeat news—this particular vendor is still budding, if you compare it to SAP, Oracle , or Infor —but I welcome this it(and so should any ERP vendor). More impressively, the vendor in case, xTuple , has also been tirelessly Read More

Business VoIP Comparison Guide-The Best of the Best


If you’re shopping for a business voice over Internet protocol (VoIP) phone system, then it’s important you find the right provider for your unique business needs. We’ve laid out the top five VoIP phone system providers for your small-to-medium-sized business to facilitate your search. Download this paper and find out the strengths of each. And get what you need to know before you buy your new business phone system.

provider utility  you find the right provider for your unique business needs. We’ve laid out the top five VoIP phone system providers for your small-to-medium-sized business to facilitate your search. Download this paper and find out the strengths of each. And get what you need to know before you buy your new business phone system. Read More

Provider of B2B Price Management and Optimization Speaks Out


In addition to growing at a breakneck pace for the last few years, Vendavo has recently rounded out its suite for price and margin management. The market should take notice, while the competition should indeed watch out.

provider utility  another prominent, privately held provider of price management and optimization software to B2B companies worldwide, to have an update briefing with TEC. This briefing was done for two reasons. First, the vendor concurs that the market for such applications has been flourishing lately, as price management is receiving greater attention at the highest executive levels in B2B companies. Secondly, Vendavo wanted to point out its many recent developments in order to further inform the market about its Read More

SumTotal and Skillsoft Partner for Context-aware Talent Management


SumTotal Systems, the largest independent provider of integrated human resources (HR) and talent management solutions, and Skillsoft, a provider of technology-delivered learning content, recently unveiled a talent management solution that allows customers to deliver relevant and targeted in-context learning and content to employees, wherever they need it and at any time. This is a new kind of

provider utility  , the largest independent provider of integrated human resources (HR) and talent management solutions, and Skillsoft , a provider of technology-delivered learning content, recently  unveiled a talent management solution that allows customers to deliver relevant and targeted in-context learning and content to employees, wherever they need it and at any time. This is a new kind of interactive training software that is “context aware,” meaning it automatically tailors its delivery method based on the Read More

Surado! A Rising Mid-market CRM Provider


Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc. developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, and Commence Corporation.

provider utility  A Rising Mid-market CRM Provider Event Summary Surado, a Riverside , CA company, has been in operation since 1995 and thus far can be considered a deep-rooted mid-market solution provider. Surado CRM comes loaded with features that cover most SMB's CRM needs. The software is quite easy to install and to customize. Surado's Web self-service module based on Microsoft .NET technology and Surado Integration Module 2.0 provide the means to integrate third party back-office applications and give it an Read More

IQMS Finds a Quarter of a Million Dollars in Savings for Fellow Single-source Provider, Mar-Bal, Inc.




provider utility  Savings for Fellow Single-source Provider, Mar-Bal, Inc. Read More

Are ASP Applications Right for You? Part 1: Decision Factors


Like so many Internet conventions, the Application Service Provider (ASP), is really a combination of two 'old' concepts, turn key applications and outsourced services. Many of the lessons learned from these areas are directly applicable to ASP provided applications, and many of the same questions need to be asked and answered before a determination can be made on whether an ASP application should be considered.

provider utility  An Application Service Provider (ASP) provides an outsourced application to a firm, freeing the firm from hardware costs, training on the system operation, installation and system operation itself. Originally, ASP applications focused on a fairly narrow functional scope, however, as the market matures, the functionality the applications address is growing. It is now possible to contract for virtually any service or group of services required by a company. The ASP frees the client organization from Read More