-
Abstract:
Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical
solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting
services with catchy names, all aimed at making it fas (...)
Excerpt related to
implementations of customer relationship management for utilities:
Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical
solutions with industry ...
Published:
2002-07-05
-
Abstract:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market that we believe businesses that are both current and potential ERP users should be cognizant of in order
to appropriately manage their expectations. (...)
Excerpt related to
implementations of customer relationship management for utilities:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market th...
Published:
2001-04-18
-
Abstract:
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the
ERP market in the 2000’s. ERP will, however, have to share the spotlight with the fast growing adolescent ERP-adjacent areas
like SCM, CRM and e-procurement. (...)
Excerpt related to
implementations of customer relationship management for utilities:
Although we believe that exorbitant growth rates are a matter of the past, growth will remain the word associated with the
ERP market in the 2000’...
Published:
2001-10-03
-
Excerpt related to
implementations of customer relationship management for utilities:
... internal workflows and processes related to relationship management).
Some examples of customer-oriented extra ... them accessible for lower-scale implementations.
...
Published:
2011-09-20
-
Abstract:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your Decision related to Medical Device Manufacturers. To stay ahead of the competition, medical device manufacturers
must find ways to speed product development, cre (...)
Excerpt related to
implementations of customer relationship management for utilities:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your De...
Published:
2010-03-11
-
Abstract:
IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However,
some product integration issues and questions about long-term benefits for IFS customers outside the defense sector should
be monitored. (...)
Excerpt related to
implementations of customer relationship management for utilities:
IFS Defence Ltd., a joint venture between BAE Systems and IFS, recently acquired iSC, a British custom software firm. However,
some product integr...
Published:
2008-04-16
-
Abstract:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force throughout 1999. The market size for 1999, with the 4th quarter yet to be reported, is estimated at $18.5B-$19.5B
(12%-16% growth over 1998), with sales expected t (...)
Excerpt related to
implementations of customer relationship management for utilities:
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued
in full force thro...
Published:
1999-01-01
-
Abstract:
Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical
solutions with industry templates, limited education and training, implementation tools, attractive support programs and hosting
services with catchy names, all aimed at making it fas (...)
Excerpt related to
implementations of customer relationship management for utilities:
Over the last few years the market has seen a plethora of fixed-scope and fixed-price applications, pre-packaged vertical
solutions with industry ...
Published:
2002-07-05
-
Abstract:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address
the demands of midsize enterprises in multiple industries. Are they right for you? (...)
Excerpt related to
implementations of customer relationship management for utilities:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address
the demands of midsize...
Published:
2005-11-17
-
Abstract:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other
applications, when combined with effective project mana (...)
Excerpt related to
implementations of customer relationship management for utilities:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that to...
Published:
2010-03-11
-
Abstract:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-time Offer Management and the Service Calls. To achieve sustainable success in selling a product or service,
you only need to present the right offer to the righ (...)
Excerpt related to
implementations of customer relationship management for utilities:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-ti...
Published:
2010-03-11
-
Abstract:
Differentiation through Service Excellence. Get Free Assessment Reports for Service Excellence. With products increasingly
becoming commodities, chief executive officers (CEOs) recognize that first-rate customer service is key to enhancing customer
satisfaction. While revenue is flattening for many produc (...)
Excerpt related to
implementations of customer relationship management for utilities:
... Find out how integrating business processes and customer relationship
management (CRM) data can help you deliver new service offerings and improve the customer
...
Published:
2010-03-11
-
Excerpt related to
implementations of customer relationship management for utilities:
... applications, such as customer relationship management
(CRM), enterprise ... or service customer and/or ... associated with optimization
technology implementations. ...
Published:
2011-01-10
-
Abstract:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer satisfaction. ClickSoftware, rooted in field service workforce scheduling and optimization, provides
automated workforce management and optimization solutions, (...)
Excerpt related to
implementations of customer relationship management for utilities:
TEC has a Q&A with ClickSoftware, provider of automated workforce management and optimization solutions for productivity,
efficiency, and customer ...
Published:
2011-01-05
-
Abstract:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vertical. Users should focus on the handful of business objectives they need to achieve and the ways to measure
their success. (...)
Excerpt related to
implementations of customer relationship management for utilities:
Winning ERP products will demonstrate deep industry functionality and tight integration with best-of-bread ‘bolt-on’ products
in a particular vert...
Published:
2001-10-15
-
Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
implementations of customer relationship management for utilities:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
-
Abstract:
IFS has been striving, and apparently succeeding, to shed its "ERP dark horse" aura and become a formidable competitor within
the North American market. However, still undeveloped channel and market awareness, bundled with significant losses and likely
retaliatory campaigns from incumbent vendors will pr (...)
Excerpt related to
implementations of customer relationship management for utilities:
IFS has been striving, and apparently succeeding, to shed its "ERP dark horse" aura and become a formidable competitor
within the North American m...
Published:
2001-04-13
-
Abstract:
Don't Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies. Find Free Suggestion and
Other Solutions to Define Your Project In Relation To Non-durable Consumer Goods Companies. The effort needed to manage a
non-durable consumer goods company is more strenuous than ever (...)
Excerpt related to
implementations of customer relationship management for utilities:
Don't Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies. Find Free Suggestion
and Other Solutions to Define...
Published:
2010-03-11
-
Abstract:
Explore four common enterprise resource planning (ERP) implementation mistakes. Take your business to the next level! Free
Download. White papers offer no shortage of advice about what best practices can lead to enterprise resource planning (ERP)
implementation success. But equally important is a thorough (...)
Excerpt related to
implementations of customer relationship management for utilities:
... Some of the more disastrous ERP implementations that you ... implementation
often depends on the customer organization and the project management ability of ...
Published:
2010-05-27
-
Abstract:
In the fiscal year 2000-01, Ramco transformed from a predominantly core ERP provider to a complete solutions company with
a broader portfolio of products (e.g., ERP, EAM, HRMS, etc.) and services (e.g., network solutions, network security, modeling
and simulations, etc.). (...)
Excerpt related to
implementations of customer relationship management for utilities:
In the fiscal year 2000-01, Ramco transformed from a predominantly core ERP provider to a complete solutions company with
a broader portfolio of p...
Published:
2001-12-17
Documents
»implementations of customer relationship management for utilities