-
Abstract:
Customer information system (CIS) projects in the utilities industry have earned a reputation for being disruptive to business,
very expensive, and always behind schedule. As a mission-critical cash register for utilities, it pays to examine CIS more
closely. Learn about the perspectives on strategic CIS (...)
Excerpt related to
implementation of customer relationship management for utilities:
Enhancing the Agility of Customer Information Systems in Utilities. ...
Download <strong>Enhancing the Agility of Customer Information Systems in Utilities</strong>.
...
Published:
2010-03-11
-
Abstract:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing automation (MA) has been stunted by slow markets, and pessimistic investors. Vendors in CRM and BI are building
alliances in order to gain market share and il (...)
Excerpt related to
implementation of customer relationship management for utilities:
Despite the logic behind combining customer relationship management (CRM) and business intelligence (BI) elements, the implementation
of marketing...
Published:
2005-08-17
-
Abstract:
A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast
Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources,
the company adopted AnyDocINVOICE. Since its impl (...)
Excerpt related to
implementation of customer relationship management for utilities:
... of invoices it received every day was causing Northeast Utilities major backlogs in
... Since its implementation, Northeast has reduced its backlog by more than 90 ...
Published:
2010-03-11
-
Abstract:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization. This guide to supply chain management (SCM) functions/features will help you determine which SCM features
are a high priority for your organization. Learn ab (...)
Excerpt related to
implementation of customer relationship management for utilities:
This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority
for your organization...
Published:
2010-05-04
-
Abstract:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other
applications, when combined with effective project mana (...)
Excerpt related to
implementation of customer relationship management for utilities:
Fast-track ERP Implementation: Advice from the Field. Get Free Advice Linked to the Fast-track ERP Implementation. The common
perception is that to...
Published:
2010-03-11
-
Abstract:
Explore four common enterprise resource planning (ERP) implementation mistakes. Take your business to the next level! Free
Download. White papers offer no shortage of advice about what best practices can lead to enterprise resource planning (ERP)
implementation success. But equally important is a thorough (...)
Excerpt related to
implementation of customer relationship management for utilities:
... But the success of the implementation often depends on the customer
organization and the project management ability of their implementation team. ...
Published:
2010-05-27
-
Abstract:
SpectraSite is in the business of making wireless and broadcast communications pervasive. One process it was looking to improve,
however, was its in-building antenna approval. The current process was time-consuming, and its faxing technology inadequate.
But by implementing a business process management ( (...)
Excerpt related to
implementation of customer relationship management for utilities:
... management (BPM) solution, SpectraSite dramatically reduced the process cycle, from
almost sixty days to a maximum of ten days. Download <strong>Implementation ...
Published:
2010-03-11
-
Abstract:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has a strong commitment to international standards, and with its acquisition of iSC, expertise in naval
and marine operations. (...)
Excerpt related to
implementation of customer relationship management for utilities:
IFS has much to offer customers. Its IFS Applications suite now boasts an asset lifecycle management module for quick data
retrieval. IFS also has...
Published:
2008-04-18
-
Abstract:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address
the demands of midsize enterprises in multiple industries. Are they right for you? (...)
Excerpt related to
implementation of customer relationship management for utilities:
SAP Best Practices are a series of fixed-scope, pre-defined packages of software and services solutions designed to address
the demands of midsize...
Published:
2005-11-17
-
Abstract:
Companies in the services industry need both asset and field services management, but current integrated asset and field
services maintenance systems often fail to meet these organization’s needs. However, enterprise resource planning vendor Agresso
appears to have just the right solution. (...)
Excerpt related to
implementation of customer relationship management for utilities:
Companies in the services industry need both asset and field services management, but current integrated asset and field services
maintenance syst...
Published:
2008-02-25
-
Abstract:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market that we believe businesses that are both current and potential ERP users should be cognizant of in order
to appropriately manage their expectations. (...)
Excerpt related to
implementation of customer relationship management for utilities:
ERP applications are the information backbone for contemporary manufacturing enterprises. This note identifies current trends
in the ERP market th...
Published:
2001-04-18
-
Abstract:
Utility and energy sector executives face a litany of critical industry demands. Mandatory reliability standards and environmental
compliance, along with expanding capacity requirements, must be factored into increasingly complex operating plans. Struggling
to maximize your aging infrastructure and ensur (...)
Excerpt related to
implementation of customer relationship management for utilities:
Making Asset Investment Planning Work: Unlock the True Potential of Your Current Spend. Source: Axia Software. Document Type:
White ...
Published:
2010-03-11
-
Abstract:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delivery and services and implementation methodology as its differentiating trait. (...)
Excerpt related to
implementation of customer relationship management for utilities:
While IQMS resembles many of its peers from the lower-end of the enterprise applications market, IQMS can tout its comprehensive
one-source delive...
Published:
2005-04-05
-
Abstract:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from Windows to .NET, using Internet rather than PCs. Microsoft Business Solutions is now up to its gills with
soul-searching dilemmas, possibly with more issues t (...)
Excerpt related to
implementation of customer relationship management for utilities:
Microsoft’s ambition will be its greatest challenge, as the company is concurrently experiencing an almost disruptive technology
transition from W...
Published:
2002-08-16
-
Abstract:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your Decision related to Medical Device Manufacturers. To stay ahead of the competition, medical device manufacturers
must find ways to speed product development, cre (...)
Excerpt related to
implementation of customer relationship management for utilities:
Beating Compliance and Competitors: Business Solutions for Medical Device Manufacturers. Get Free Case Studies and Other Software
to Use In Your De...
Published:
2010-03-11
-
Abstract:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective intelligence quotient" through the fully functional EnterpriseIQ. IQMS has expanded throughout Europe and
Asia, and believes with its service policy, it can conti (...)
Excerpt related to
implementation of customer relationship management for utilities:
IQMS has certainly succeeded in helping hundreds of midsized plastic processors and other repetitive manufacturers increase
their "collective inte...
Published:
2005-04-04
-
Abstract:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-time Offer Management and the Service Calls. To achieve sustainable success in selling a product or service,
you only need to present the right offer to the righ (...)
Excerpt related to
implementation of customer relationship management for utilities:
Converting Service Calls into Sales with Real-time Offer Management. Find Out Solutions and Other Applications for Your Judgment
Related to Real-ti...
Published:
2010-03-11
-
Abstract:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the future. We express our view regarding its latest announcements. (...)
Excerpt related to
implementation of customer relationship management for utilities:
Database and enterprise application vendor Oracle has streamlined itself, overcome the hardships of the past and seems prepared
and eager for the ...
Published:
2000-05-19
-
Abstract:
The Transportation Management System (TMS) RFP Template covers industry-standard functional criteria of TMS that can help
you easily gather and prioritize your business needs in a simple and categorized excel document. More than a RFP template,
it is a working document that serves as a knowledge base refe (...)
Excerpt related to
implementation of customer relationship management for utilities:
... systems, for example customer relationship management
(CRM); ... Management (DM); Supplier Relationship Management
(SRM); Radio ... during system implementation, the TMS ...
Published:
-
Abstract:
Don't Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies. Find Free Suggestion and
Other Solutions to Define Your Project In Relation To Non-durable Consumer Goods Companies. The effort needed to manage a
non-durable consumer goods company is more strenuous than ever (...)
Excerpt related to
implementation of customer relationship management for utilities:
Don't Get Eaten by the Competition: Business Solutions for Non-durable Consumer Goods Companies. Find Free Suggestion
and Other Solutions to Define...
Published:
2010-03-11
Documents
»implementation of customer relationship management for utilities