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Abstract: Customer information system (CIS) projects in the
utilities industry have earned a reputation for being disruptive to business, very expensive, and always behind schedule. As a mission-critical cash register for
utilities, it pays to examine CIS more closely. Learn about the perspectives on strategic CIS assessment frameworks and how a structured solution can help you improve the agility of CIS without a huge investment.
PubDate: 12/18/2007 9:03:00 AM
Abstract: A combination of manual data entry processes and the sheer volume of invoices it received every day was causing Northeast Utilities major backlogs in processing—as well as added payroll expense. To automate its processes and free up its staff resources, the company adopted AnyDocINVOICE. Since its implementation, Northeast has reduced its backlog by more than 90 percent and saved $240,000 (USD) in labor costs.
Abstract: For years, utilities have seen a growing need to enable a smarter electric grid, promote cleaner power sources, and replace aging structures. These issues came into sharper focus when US President Obama signed into law the American Recovery and Reinvestment Act (ARRA). This legislation provides funding for many energy initiatives—however, strict compliance guidelines come with the stimulus plan. Find out more.
Abstract: Performance reviews are an essential and productive use of employee and manager time. A well-defined competency model can discover insights into individual, workgroup, and even entire workforce performance, helping enterprises gain true business advantage in their industries and marketplaces. Employee consultations and reviews, appraisals, and developmental decisions no longer need to exist as isolated business functions.
Abstract: Microsoft is about to start charging US$149 for its limited collection of Unix-compatible utilities for Windows NT/2000 clients. We forecast a minimal market for this product.
Abstract: For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.
Abstract: CrossWorlds Software, an enterprise application integration vendor, is making it easier for customers to acquire components and utilities with specific functionality. The vendor will create a CrossWorlds Exchange site on a subscription basis, for $50,000 per year with additional fees for some components.
Abstract: Utilities are under intense pressure to improve corporate performance despite increasing costs, regulatory pressures, and enhanced customer expectations. The need to supplement existing cash flows with the low-risk, low-investment, high-impact option of plugging revenue leakage has never been more critical. Find out how you can plug revenue leakage by using technology to make improvements across the utility revenue chain.
Abstract: Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated energy and utility markets characterized by price regulations, easy access to energy resources, and sufficient infrastructure capacity. There are few examples of 'old' technologies that make such a compelling argument against replacement. All that’s about to change.
Abstract: Registry cleanup is inarguably an integral component of PC maintenance. However, many PC users may be wasting time and effort cleaning their registries more often than necessary, depending on the age of their computers, as well as how often software and other utilities are installed. In order to save time and get the most out of your PC, there are a number of myths about registry cleanup you ought to dispel.
Abstract: Utilities have always held information about their assets, but traditionally this has been held in different parts of the business and not integrated into single coherent systems. Good asset management is increasingly about being able to feed information from business processes across the company into an asset management system, and using information from that system for financial and operational improvement.
Abstract: To improve efficiency and reduce overall workload on financials personnel, California (US)-based utilities company South Coast Water District (SCWD) needed a new financials system with integrated human resources (HR) functionality. Find out how Technology Evaluation Centers (TEC) helped SCWD define its financial and HR requirements, evaluate its short list of solutions, and shorten the software selection process.
Abstract: You probably already know that a human resources information system (HRIS) should track all information on current and former employees, and reduce your HR staff’s workload. Not sure what lies beyond that? There are a few things you should know before selecting an HRIS. Find out how to identify your HR needs, so your HRIS can help you reach your business objectives—and give you a quick return on investment (ROI).
Abstract: More than ever, executives are looking to transform human resources (HR) from a seemingly low-priority function into a strategic part of the business. This state of the market report from TEC discusses the challenges that small to medium businesses (SMBs) face when recruiting, hiring, and managing staff. It also features information about the latest human resources information system (HRIS) offerings for the SMB market.
Abstract: SPECTRUM Human Resource Systems Corporation’s human resource information system (HRIS), iVantage 5.0, is now TEC Certified. The certification seal is a valuable indicator for organizations who rely on the integrity of TEC’s research services for assistance with their software selection projects. Download this 24-page TEC report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.