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Enterprise Performance Management: Cycle II
In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM

general customer relationship management for electricity management  mid-scoring ranges, with a general drop off in responses towards the extremes). However, by using a wide range of possible response scores, the research can pick up on relatively small differences (in the range of less than 0.1 points) while still maintaining a high degree of statistical relevance. Throughout the analysis, Quocirca has split responses into strong responses (scores of 7-10) and weak responses (scores of 1-4). This enables the middle of the bell curve (scores of 5 and 6) to be Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » general customer relationship management for electricity management


Five Ways to Positively Impact Customer Retention and Business Operations
Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value

general customer relationship management for electricity management  product cost, labor cost, general overhead, burden, and finished goods inventory cost were evaluated and measured. These costs cannot be leveraged to improve your performance. Conversely, customer- centric metrics look at the value-added elements such as on-time delivery, lead time reduction, throughput, and profitability. Examples of key performance indicators (KPIs) to consider in each departmental area include: PRODUCT Product lead-time in (hours/days/weeks) On-time delivery percentage Design to Read More
Guidelines for Specification of Data Center Power Density
Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT

general customer relationship management for electricity management  peak-to-average perrack power. In general, specifying overall row density for the worst case peak rack power is sub-optimal unless the peak-to-average rack power ratio is close to 1, which is rarely the case in typical installations. Design all racks in row to average . Another approach would be to specify all racks at an average power density. Like the previous approach, this simple method is not satisfactory, but for different reasons. This method requires that any rack loads that attempt to exceed the Read More
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

general customer relationship management for electricity management  one provider; and a general lack of accountability among the outsourcers for problems of interoperability and integration that almost inevitably arise. No doubt, counting on a multi-sourced IT environment to support a complex ERP application can be risky business for mid-market companies. In addition to sorting through the hardware, software, and services offerings of outsourcing providers, you'll need to consider factors that are specifi c to the size and available resources of your company. For Read More
One Vendor’s Mission to Make Service Businesses Click - Part 1
My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal)

general customer relationship management for electricity management  the latter series on general WFM considerations.  Despite the challenging macro environment, ClickSoftware has achieved strong growth lately across almost all metrics, including increasing revenues (~20 percent annually), increasing non- Generally Accepted Accounting Principles (GAAP)  net earnings, and expanding cash reserves. These results demonstrate the strong  value proposition  that the company brings to its customers in this  service economy , enabling them to improve  workforce productivity Read More
Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

general customer relationship management for electricity management  Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs Introduction After understanding the myths behind the claims of huge staff reductions , quick and easy implementation , and the fast and big return on investment, you need to know what type of features and functionality you should look for in a warehouse management system. The bells and whistles of a system might look enticing, but Read More
Jobscope Enterprise Edition (JEE) (v. 16) for ERP for ETO Manufacturing Certification Report
Jobscope Enterprise Edition (JEE) (v. 16) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO

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Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Value Cycle Management: A Non-Linear Approach to Supply Chain Management
Companies are moving away from the linear production path of the supply chain to embrace value cycle management (VCM). VCM is the optimization of supply chain

general customer relationship management for electricity management  cycle,information,Exact,VCM,supply,management Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX for ERP for Fashion Industries Certification Report 2013
Sunrise Technologies' Apparel & Footwear Template (AFT) for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning

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Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Document Management and Digital Asset Management Is There a Difference and What Might It Be?
As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite

general customer relationship management for electricity management  document management,content,on-line,digital,asset DAM,DM,digital asset management,content management Read More
Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

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Revamping Data Management: Big Data Proves Catalyst to Updating Data Management Strategies
Data management plays a key role in helping organizations make strategic sense of their data and how to best use it. Organizations with data management maturity

general customer relationship management for electricity management  data management, data management strategy, managing complex data sources, big data, data management adoption, big data management Read More

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