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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 first choice electricity


EAM Showdown! IFS vs. Mincom vs. CHAMPS
Using our EAM Evaluation Center, we compared Mincom Ellipse, CHAMPS, and IFS head-on. For the overall rankings, we looked at the vendors in two basic

first choice electricity  needs. Although IFS placed first in maintenance management, CHAMPS was stronger in preventative maintenance and equipment history, as shown in the chart below. If your organization has a large vehicle fleet, or a substantial inventory of capital equipment, CHAMPS may therefore be a better choice than IFS.   Conclusion Given that out of the box rankings generally dont reflect the real-world needs of an organization, and that the rankings can shift depending on what area of functionality you look at, how t

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Documents related to » first choice electricity

Case Study: Mohawk Papers


At Mohawk Fine Papers, a new Web-based enterprise asset management (EAM) system replaced a maintenance management system (MMS) to provide efficiencies for paper-making and converting equipment. Since implementing the new EAM, Mohawk has standardized its maintenance processes, streamlined work order flow, automated business rules, and achieved more detailed tracking of assets. Learn more about the EAM software’s modules.

first choice electricity  and Saybrook, OH. Our first objective was simply to find an EAM system that could help us perform maintenance tasks more effectively, says Paul Stamas, Mohawk's vice president of information technology (IT) , who is located at corporate headquarters in Cohoes. Secondly, we wanted a tool that was flexible enough to easily integrate with our ERP system and to execute our vision for reducing the energy consumption of our assets. At its three mills, Mohawk produces more than 175,000 tons/yr of fine Read More

Entering the Market in the World’s Largest Democracy


Currently, India’s population is approximately 1.0009 billion. The middle class is large and still growing; wages were low, but now are some of the best in various industries; many workers are well educated and speak English; and investors are optimistic and local stocks are up. Despite political turmoil, the country presses on with economic reforms. But for potential investors, there’s still cause for worry—find out why.

first choice electricity  8.9 percent in the first quarter of 2006-07 Large pool of young skilled labour force, cost effective production facilities, large domestic market. Capacity up gradation in infrastructure, industrial base and intellectual capital. Progressive tax reforms. Progressive opening of the economy to FDI. Portfolio investment regime liberalized. Liberal policy on technology collaboration. Investor friendly policies. Acceleration of the privatization process and restructuring of public enterprises. Good network of Read More

Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

first choice electricity  drives resolution with the first contact, allowing contact center agents to interact with customers and giving back-office experts a window into the customer. Figures 2-6 illustrate how Ciboodle One provides customer service representatives with a seamless single view of the customer history, metrics, and processes. They also illustrate the inquiry handling process, which identifies the type of contact and routes it to the best source for resolution. Figure 2   Figure 3 Figure 4   Figure 5 Figure 6 Read More

Navigating Between Service Management Scylla & Charybdis - Part 3


Part 1 of this series analyzed the phenomenon of the service economy or the increasing importance of the service sector in industrialized economies. Especially in a sluggish market, the service delivered after the initial sale of a product is what can truly differentiate competitors. The service opportunity is also there, since after-sale service is quite difficult to

first choice electricity  Do It Right the First Time Just as vehicle efficiency is measured in miles per gallon, service efficiency should be measured in service tasks successfully delivered per engineer/day. When one aspires to the highest performance, it is not enough to deliver more work more successfully; one also must do that while saving on costs. Service organizations should scrutinize their costs as well as their service quality. Let us take one example of a major cost driver: repeat visits. Whenever a task is not Read More

Research Note: CRM Technology Value Matrix-First Half 2012


Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details.

first choice electricity  Note: CRM Technology Value Matrix-First Half 2012 Many companies are evaluating additions, upgrades, and changes to their core CRM solutions because of the innovations vendors are driving in areas such as social collaboration, mobile access, and analytics. In turn, vendors are accelerating the pace of upgrades and new functionality delivery. The Technology Value Matrix evaluates the usability and functionality of solutions that support sales, marketing, and customer service. Get details. Read More

Segue Software is First to Provide the Capability to Load Test Wireless Applications


The product (SilkPerformer) has been aimed at the e-business market, but with the addition of load testing for wireless devices, we believe Segue Software has the stage set to further its utilitarian hold on e-business.

first choice electricity  Software is First to Provide the Capability to Load Test Wireless Applications Event Summary LEXINGTON, Mass.--(BUSINESS WIRE)--March 28, 2000-- Segue Software, Inc., (NASDAQ: SEGU - news), the leader in e-business reliability solutions, announced that the current version of its flagship product, SilkPerformer, supports scalability testing of Wireless Applications Protocol (WAP) enabled applications. Prior to a wireless application's deployment, SilkPerformer tests the technical viability of critical Read More

Is Intentia Truly Industry’s First In Food Traceability?


With the acquisition of 49% of the Norwegian software company Scase, Intentia claims to be the first Enterprise Applications provider to offer an integrated system for origin tracing of food items. The announcement provides potential benefits for the livestock processing industry in the EU, but enterprises that are neither in the processing of livestock nor part of the EU will see limited application.

first choice electricity  Intentia Truly Industry’s First In Food Traceability? Event Summary As a result of their acquisition of 49% of the Norwegian software company Scase on March 15, Intentia International AB (XSSE: INT B), a Swedish provider of enterprise business applications, has announced that it is the first Enterprise Applications provider to offer an integrated system for origin tracing of food items. According to Intentia's John Gledhill, Food & Beverage Industry Application Manager, With the pressures now being Read More

NetSuite First to Add HCM to Its Cloud ERP


Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this, NetSuite recently announced a definitive agreement to acquire TribeHR, a provider of cloud human capital management (HCM) solutions. The idea is to create the first integrated cloud ERP and HCM software suite for small to medium

first choice electricity  First to Add HCM to Its Cloud ERP Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this, NetSuite recently  announced a definitive agreement to acquire TribeHR , a provider of cloud human capital management (HCM) solutions . The idea is to create the first integrated cloud ERP and HCM software suite for small to medium businesses (SMBs). The proposed acquisition would create a single Read More

IMI, IBM Take First Step in Third Quarter


Six months after announcing its partnership with IBM, Industri-Matematik posted positive license growth in its third fiscal quarter ended January 31, 2000 but still has some problems to overcome.

first choice electricity  IBM Take First Step in Third Quarter IMI, IBM Take First Step in Third Quarter S. McVey - April 3rd, 2000 Event Summary For its third quarter ended January 31, Industri-Matematik, a provider of solutions for advanced order management, warehouse management, and customer service, posted $4.3 million in license revenues, a 5% increase over the same period last year. Services and hardware revenues declined 9% from the same period last year to $14.5 million making licenses 23% of the total revenue for the Read More

Getting Strangers to Take Your Candy


Angara uses millions of anonymous user profiles to help websites convert first time visitors to first-time customers.

first choice electricity  most attractive as a first choice to companies for whose e-business model Angara can show a high ROI, and also for those for whom a retention approach might be slower to get off the ground because of the need to integrate with existing and diverse collections of data. Of course, customers that already have effective retention strategies should think about adding an effective conversion strategy to their marketing mix. BEGINLYX� Read More

Centrify Announces First Unified Identity Solution for SaaS and Mobile Management


Centrify Corporation, a provider of identify management solutions, announced the availability of the Centrify User Suite, SaaS Edition—the industry's first identity-as-a-service (IDaaS) solution to provide both robust Active Directory (AD)- and/or cloud-based single sign-on (SSO), access management, application management, and mobile management across any cloud, mobile, or on-premises application.

first choice electricity  Announces First Unified Identity Solution for SaaS and Mobile Management Centrify Corporation, a provider of identify management solutions, announced the availability of the Centrify User Suite, SaaS Edition—the industry's first identity-as-a-service (IDaaS) solution to provide both robust Active Directory (AD)- and/or cloud-based single sign-on (SSO), access management, application management, and mobile management across any cloud, mobile, or on-premises application. The proliferation of Read More

Supply Chain Management for SMEs - A Boon for Achieving Distinction


The competitive drivers of the twenty-first century are time and service (responsiveness and flexibility). Many small and medium enterprises (SME) have implemented enterprise resource planning (ERP) as one of the technology tools to improve their performance. This whitepaper on supply chain management (SCM) for SMEs highlight the crucial role and importance of supply chains to SMEs, and distinguishes the different roles of ERP and SCM.

first choice electricity  competitive drivers of the twenty-first century are time and service (responsiveness and flexibility). Many small and medium enterprises (SME) have implemented enterprise resource planning (ERP) as one of the technology tools to improve their performance. This whitepaper on supply chain management (SCM) for SMEs highlight the crucial role and importance of supply chains to SMEs, and distinguishes the different roles of ERP and SCM. Read More

Prophet 21 First Quarter Revenues Suffer But Pipeline Grows


Will Prophet 21’s dogged commitment to its Trading Partner Connect initiative bring it success or ruin?

first choice electricity  21 First Quarter Revenues Suffer But Pipeline Grows Prophet 21 First Quarter Revenues Suffer But Pipeline Grows S. McVey - December 13, 2000 Event Summary Prophet 21 recently announced financial results for its first quarter of fiscal 2001 ending September 30, 2000. Revenue from new license sales and hardware sales plummeted 68% to $1.8 million from the previous quarter ended June 30, 2000. Total revenue decreased 39% to $8.2 million from the previous quarter. Earnings also dropped sharply into Read More

Storage Virtualization Isn’t About Storage


Virtualization is central to twenty-first-century IT systems, yet many chief information officers fail to understand the benefits it can deliver to the data center. Storage controllers have always offered the ability to carve out pieces of real storage from a large pool and deliver them to a number of hosts, but it is storage virtualization itself that offers improvements that drive operational efficiency. Find out more.

first choice electricity  Virtualization is central to twenty-first-century IT systems, yet many chief information officers fail to understand the benefits it can deliver to the data center. Storage controllers have always offered the ability to carve out pieces of real storage from a large pool and deliver them to a number of hosts, but it is storage virtualization itself that offers improvements that drive operational efficiency. Find out more. Read More