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Enterprise Performance Management: Cycle II
In February 2009, Quocirca interviewed 800 individuals across eight geographies about their views on, and usage of, enterprise performance management (EPM

customer relationship management system for electricity management  customers and managing existing customer churn. Therefore, planning has to be more of a focus, while there is a perception that modeling can be deemed less important at this stage. However, when the overall indices are cross-referenced with how closely organisations score across the six sub-indices, it becomes apparent that those who score the most consistently across the sub-indices also tend to score the highest for the overall index. From this, Quocirca believes that, although it may be tempting to Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management system for electricity management


The Name and Ownership Change Roulette Wheel for Marcam Stops at SSA Global Part Four: What SSA Global Gets
The acquired company, although constantly morphing from Marcam to IPS back to Marcam, has a good track record and a heritage of selling solutions to manage

customer relationship management system for electricity management  Company had approximately 1,400 customer sites in over forty countries before it was acquired by Invensys' Wonderware division. As mentioned earlier, the PRISM product is a veteran of the process ERP market with many considering it the pioneer in this segment, and it can arguably be called the most widely installed plant-level process ERP product available. The company claims that all of its 1,200 sites (i.e., with its own server unit) are running plants, with many installations running multiple plants, Read More
Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service
Traditionally, utilities have leveraged robust meter, network, and customer service infrastructures. These technologies served the needs of largely regulated

customer relationship management system for electricity management  dunning and payment recording, customer relationship management capabilities to automate customer contact, and message exchange capabilities to transmit the disconnect and reconnect signals. Integrating the involved systems using prevailing enterprise application integration techniques would require high-cost, hard-coded function calls and significant resources. With the service orientation of enterprise SOA, however, each component is exposed as a Web service, allowing rapid integration for the targeted Read More
Forget Speeds and Feeds-ERP Outsourcing for the Mid-market
If you base your selection of an outsourcing partner on a service provider’s strengths, it can be difficult to make an apples-to-apples comparison among the

customer relationship management system for electricity management  be integrated with a Customer Relationship Management (CRM) system, and vice versa, to drive the greatest effi ciency and effectiveness. Furthermore, these providers offer no support for non-core applications and force the customer to multisource if they lack the in-house expertise to create, manage and integrate the applications. Platform IT Outsourcer - These are usually large-scale vendors that manage all or part of a customer's IT environment, including transfer of the customer's IT facilities, Read More
Guidelines for Specification of Data Center Power Density
Conventional methods for specifying data center density don’t provide the guidance to assure predictable power and cooling performance for the latest IT

customer relationship management system for electricity management  that fail to meet customer expectations. An improved approach to specification would retain flexibility and compatibility regarding IT loads but at the same time maximize electrical efficiency and the utilization of power, cooling, and space. Density Specification Requirements The preceding discussion suggests a number of requirements for an improved density specification method. The requirements are: Predictability: The density specification must permit the ability to determine the power and cooling Read More
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

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ECi Software Solutions M1 for Enterprise Resource Planning for Discrete Manufacturing Certification Report
ECi Software Solutions M1 is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

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Customer Relationship Management (CRM)
When talking about relationship management in the context of software solutions, most people think of customer relationship management (CRM). However

customer relationship management system for electricity management  most people think of customer relationship management (CRM). However, relationships also exist between companies and their vendors, companies and their customers, vendors and their suppliers, employees, different departments of the same company, and so on. The Relationship Management Evaluation Center concentrates on CRM and supplier relationship management (SRM), as software and information and communication technology (ICT) play a major role in facilitating effective relationship management among all Read More
Aquilon for ERP for SMB Certification Report
Aquilon is TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP Evaluation Center

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Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

customer relationship management system for electricity management  does it include the customer service personnel who process the order over the phone. Perform this process with every function in your building, and especially in your warehouse. Now benchmark your findings with other company's in your industry. Should your pickers be picking 75 orders per hour and should they be making $17.00 per hour? Or, are your pickers the highest paid and the fastest in the industry? Do you currently have too many people in your warehouse to process the amount of transactions you Read More
Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

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Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

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Quality Management
In today’s global market, providing quality products and services is essential for any manufacturer’s continued growth—but maintaining a competitive edge is not always easy. For success, quality awareness must begin at the conception of the product and continue throughout the various stages of its development. To improve in this area, many manufacturers are now adopting the total quality management (TQM) approach.

customer relationship management system for electricity management   Read More

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