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Enterprise Resources Planning (ERP) Market - Dismal 1999, the New Millennium to bring Relief (for Some)
The worsening plight of most ERP vendors, caused by the market slowdown, which started in the fourth quarter of 1998, continued in full force throughout 1999

customer relationship management selections for utilities  such as e-Business and customer relationship management (CRM). One could distinguish the following two segments within the ERP market: Corporate ERP solutions are primarily focused on the consolidated data management, financial and human resources needs of large Fortune 1000 companies. It evolved from accounting and contract management systems in the early 1980s. Human resources and more comprehensive financial planning and control systems were added in the 1990s. Leading vendors of these solutions are Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management selections for utilities


Get Compiled Results on 1,000 Enterprise Software Purchases
To compare vendors' latest product releases side by side, just visit TEC vendor comparison reports, choose your application area, and then select ...

customer relationship management selections for utilities  enterprise resource planning (ERP), customer relationship management (CRM), supply chain management (SCM), human resources (HR), business intelligence (BI), financials, and others. To compare vendors' latest product releases side by side, just visit TEC Vendor Comparison Reports , choose your application area, and then select two or more vendors. TEC has also compiled lists of over 80,000 software functionalities/requirements per industry and type of software solution. To see which ones apply to your Read More
TEC Industry Watch: Enterprise Software News for the Week of June 4, 2012
*************************************************** SOFTWARE SELECTIONS ***************************************************UNC Charlotte selects BRG and Syclo

customer relationship management selections for utilities  2011 to extend its customer experience management capabilities, Oracle is now strengthening its social CRM capabilities. It remains to be seen how all these products, plus existing Oracle products (CRM On Demand, Siebel, Fusion Applications for CRM, WebCenter, etc.) will work together. Oracle claims that the new acquisition will be part of its social platform, but it’s not yet clear what that means, Oracle Social Network notwithstanding. —TEC Analyst Gabriel Gheorghiu IFS acquires Metrix LLC Read More
TEC Industry Watch: Enterprise Software News for the Week of May 14th, 2012
SOFTWARE SELECTIONS @ IMPLEMENTATIONSGirl Scouts of the USA selects NetSuite ERPIndustry tags: Non-profit organizations

customer relationship management selections for utilities  addition, SYSPRO's focus on customer satisfaction is extended through channel partners, with ongoing training programs focusing on continuous improvement and growth. —Principal TEC Analyst P.J. Jakovljevic TEC article (January 2012): SYSPRO—Taking a Quantum Leap or Simply Becoming Smarter? QAD launches QAD Store and new mobile applications Industry tags: ERP, SCM, mixed-mode manufacturing, automotive, food, medical devices, hi-tech This was one of the major announcements from the recent QAD Explore Read More
SaaSy Discussions (Part Ia)
Part I of this blog post introduced the common software deployment models and Consona CRM's approach in that regard. To the end of enabling Total Customer

customer relationship management selections for utilities  customer data management and customer data integration [CDI]), KNOVA (i.e., self-service and knowledge management [KM]) and the partnership with Million Handshakes (part of Portrait Software ) for marketing automation. The combination of Onyx and KNOVA allowed Consona to combine service resolution management (SRM, not to be confused with supplier relationship management!) and CRM offering, whereby SRM adds resolution and case management process to core CRM and knowledge management adds context to Read More
Oracle JD Edwards EnterpriseOne 9.0 for ERP for Mixed-mode Manufacturing Certification Report
Oracle JD Edwards EnterpriseOne 9.0 is now TEC Certified for online evaluation of mixed-mode manufacturing solutions in the enterprise resource planning (ERP

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Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP

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Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

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On-Demand Software for BPM: Now Ready for Enterprise Adoption
Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance

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ERP for Services (Non-manufacturing) for Industrial Automation
A multinational consulting company specializing in industrial automation was looking for a fully integrated enterprise resource planning (ERP) solution to

customer relationship management selections for utilities   Read More
K8 for ERP for Distribution Product Certification Report
K8 is TEC Certified for online evaluation of enterprise resource planning (ERP) for distribution solutions in the ERP Evaluation Center. The certification seal

customer relationship management selections for utilities  ERP for distribution,ERP for distribution software,distribution ERP,distribution ERP software,ERP distribution solution,enterprise resource planning for distribution,K8,K8 solution,Kerridge Commercial Systems Read More
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

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Dynacom ERP (v. 11.3) for ERP for SMB Certification Report
Dynacom Enterprise is now TEC Certified for online evaluation of enterprise resource planning (ERP) for small to medium business (SMB) solutions in the ERP

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