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PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

customer relationship management reviews for utilities  applications - up 44%. Customer Relationship Management (CRM) applications emerged as PeopleSoft's largest license revenue product line in the quarter. License revenues increased in all major geographic regions, with the United States growing 49% and International growing 31% assuming constant currency exchange rates. Expenses were $404.0 million for the second quarter of 2000, compared with $365.7 million in the same quarter last year. The increases were primarily in product development, cost of Read More

Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » customer relationship management reviews for utilities


Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe
The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest

customer relationship management reviews for utilities  provided via a web-based customer portal. Some, such as Global Crossing and NTT Europe Online, see the access tools they provide as being a key differentiator. 4.6 Redundancy The reason that MHPs offer such high service levels is because their business would fail if they did not. Their organisations and business processes are based around keeping IT going 24 hours a day, 7 days a week, 52 weeks a year. To achieve this, MHPs have to have built-in redundancy at all levels. This includes hardware, network Read More
Fast-track ERP Implementation: Advice from the Field
The common perception is that top-tier enterprise software takes years to implement. This is true for more complex solutions. But other applications, when

customer relationship management reviews for utilities  lifecycle management (PLM) ; customer relationship management (CRM) ; and corporate performance management (CPM) capabilities. IFS has over 500,000 users across seven key vertical sectors: aerospace & defense, automotive, high-tech, industrial manufacturing, process industries, construction & facilities management, and utilities & telecom. IFS also provides a cross-industry solution for retail & wholesale distribution. More details can be found at www.ifsworld.com . For further information e-mail Read More
PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges
PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new

customer relationship management reviews for utilities  supply chain management (SCM), customer relationship management (CRM), e-Business and business intelligence data from a wide range of operating systems and hardware platforms. From its founding in 1987 PeopleSoft grew at a breakneck pace with a number of consecutive years of doubled sales until 1998, when its sales all but stalled due to increased competition and a saturated market. 1999 and 2000 were years of changes and adjustment culminating in a company with a pure Internet platform, a new set of Read More
Retail Today: Understand. Anticipate. Inspire.
Today more than ever, retailers are faced with the challenges of selling locally while competing globally. To be successful, they must provide a shopping

customer relationship management reviews for utilities  following: Point of sale, customer relationship management, and multi- channel processes to optimize consumer experiences across multiple touch points Supply chain analysis and optimization to respond to consumers' increasingly demanding requirements Workforce management to maintain high sales and service performance levels across all sales channels Maximizing customer allegiance means that retailers must know who their customers are and what their customers expect. It means being able to micro-assort Read More
Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

customer relationship management reviews for utilities  erp for services,service erp,erp software,erp system,erp,erp systems,erp system software,erp software vendors,erp systems software,erp software definition,erp software packages,best erp software,erp software list,erp software companies,open erp software Read More
Support for Old Releases-Good for the User but Is It Good for the Vendor?
The decision to support older releases is like any other business decision, it is all about the money and profitability. If the vendor can make money at

customer relationship management reviews for utilities  typically feel that a customer on support is more likely to purchase more software and services, however few vendors consider this (and they should not) when making the decision whether to support an older release. If comparing the projected cost to the projected revenue, does the vendor see an adequate return on investment (ROI)? If so, then it looks upon supporting the older release as more favorable (other issues are part of the decision like the alternative use of the resources, the value of keeping Read More
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

customer relationship management reviews for utilities  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More
Commsoft Technologies Fidelio (v.6) for ERP for Discrete Manufacturing Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing

customer relationship management reviews for utilities  Commsoft,Commsoft Technologies,Fidelio,Fidelio v.6,discrete ERP,French ERP Read More
Adeon Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report
CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software

customer relationship management reviews for utilities  TEC PLM Product Certification Report: CXInsight for Electronics V5.2.0,project management,cctv,data recovery,risk management,proxy server,catia,mail server,data center,data centre,home security,pro e,client server,collaboration,network security Read More
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

customer relationship management reviews for utilities  release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More
Core HR Systems: Flawless Execution Enabling Strategic HR Management
Human resources (HR) professionals are tasked with ensuring employee needs are fulfilled and employer interests are protected. Management of core employee data,

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Epicor for Service Enterprises: ERP for Services (Non-manufacturing) Competitor Analysis Report
The enterprise resource planning (ERP) for services knowledge base is appropriate for organizations in service-oriented industries. It consists of enterprise

customer relationship management reviews for utilities   Read More
Providing the Total Customer Experience with IBM Predictive Customer Intelligence


customer relationship management reviews for utilities  the Total Customer Experience with IBM Predictive Customer Intelligence Read More
IFS Applications (version 8.0) for ERP for the Mining Industry Certification Report
IFS Applications (v. 8.0) is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation

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