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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 customer relationship management reviews for utilities


PeopleSoft: No More a Humble Kid From a Rough Neighborhood?
PeopleSoft has been on a quest to dramatically improve its customer service & support by weeding out its 3rd-party consulting partners. PeopleSoft also has a

customer relationship management reviews for utilities  applications - up 44%. Customer Relationship Management (CRM) applications emerged as PeopleSoft's largest license revenue product line in the quarter. License revenues increased in all major geographic regions, with the United States growing 49% and International growing 31% assuming constant currency exchange rates. Expenses were $404.0 million for the second quarter of 2000, compared with $365.7 million in the same quarter last year. The increases were primarily in product development, cost of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Managed Hosting in Europe: A Review of the Managed Hosting Market and Suppliers in Europe


The increasing use of virtualization allowed managed hosting providers to reduce costs by sharing infrastructure between customers, creating the earliest versions of what is now known as cloud computing. Platforms managed by specialists provide higher service levels, greater ease of secure access, and more manageable costs than many companies can achieve internally. Discover more about Europe’s managed hosting market.

customer relationship management reviews for utilities  provided via a web-based customer portal. Some, such as Global Crossing and NTT Europe Online, see the access tools they provide as being a key differentiator. 4.6 Redundancy The reason that MHPs offer such high service levels is because their business would fail if they did not. Their organisations and business processes are based around keeping IT going 24 hours a day, 7 days a week, 52 weeks a year. To achieve this, MHPs have to have built-in redundancy at all levels. This includes hardware, network Read More

Fast-track ERP Implementation: Advice from the Field


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customer relationship management reviews for utilities  lifecycle management (PLM) ; customer relationship management (CRM) ; and corporate performance management (CPM) capabilities. IFS has over 500,000 users across seven key vertical sectors: aerospace & defense, automotive, high-tech, industrial manufacturing, process industries, construction & facilities management, and utilities & telecom. IFS also provides a cross-industry solution for retail & wholesale distribution. More details can be found at www.ifsworld.com . For further information e-mail Read More

PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges


PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competitive environment.

customer relationship management reviews for utilities  supply chain management (SCM), customer relationship management (CRM), e-Business and business intelligence data from a wide range of operating systems and hardware platforms. From its founding in 1987 PeopleSoft grew at a breakneck pace with a number of consecutive years of doubled sales until 1998, when its sales all but stalled due to increased competition and a saturated market. 1999 and 2000 were years of changes and adjustment culminating in a company with a pure Internet platform, a new set of Read More

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Support for Old Releases-Good for the User but Is It Good for the Vendor?


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customer relationship management reviews for utilities  typically feel that a customer on support is more likely to purchase more software and services, however few vendors consider this (and they should not) when making the decision whether to support an older release. If comparing the projected cost to the projected revenue, does the vendor see an adequate return on investment (ROI)? If so, then it looks upon supporting the older release as more favorable (other issues are part of the decision like the alternative use of the resources, the value of keeping Read More

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customer relationship management reviews for utilities  -and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More

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