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Software Functionality Revealed in Detail
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 broadband little rock


10 Questions to Ask Your Hosted IP PBX Provider, before You Sign a Contract
Signing up for a hosted IP PBX provider is like signing up for cable TV; providers want to lock you into a long-term contract at terms that give them the most

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Easy ERP: A Challenge to Conventional Thinking


There is a new paradigm when it comes to evaluating ERP systems. With little difference between industry players' solutions, the key is the longevity of the system, its usability, and total cost of ownership.

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Gateway Announces Server Appliances


Gateway, Inc. has announced two new Linux-based server appliances, entering a growing market with products aimed at small businesses/offices.

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Global Trade Hits Home at MegaResistCap-Part II: A Little Knowledge Goes a Long Way


When we left Jim, it was 7 pm, Sunday night. Jim, director of IT at MegaResistCap, had received a message from his CIO. The company’s legal counsel wanted to know if their systems were able to support the company operating as a “deemed exporter.” (See Part I of this series.) Jim knew he needed to work his magic and offer a solution or at least a direction to management—that’s why they paid him

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Internet-based Phone Service for Small to Midsize Companies


Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of their growth. Thus, new companies generally choose standard business phone lines from their local phone company along with multi-line phones. With voice over Internet protocol (VoIP) technology, however, small businesses now have a cost-effective, feature-rich alternative.

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Voice over IP Reliability


We all know that computers, generally speaking, have not been as reliable as phones. And the fear, uncertainty, and doubt (FUD) surrounding voice over Internet protocol (VoIP) has been, in some cases, justified. However, for VoIP the question now is not whether reliability can be achieved, but rather how much reliability you can expect from the options available to you.

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From Local to Hosted: The Story of One Company’s Migration to On-demand ERP


Here’s the inside story on how an international manufacturer using a traditional, local enterprise resource planning (ERP) solution shifted gears to end up with an on-demand, remotely hosted ERP system. It wasn’t the change the company originally intended, but the benefits proved too overwhelming to resist.

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Managing Costs More Effectively: Sustaining a Lean Organization in Demanding Times


All midsize and larger companies think they have systems in place to manage costs, so they give this issue little ongoing thought. They may be blind to the limitations of the systems they’re using and the improvements to cost management they can achieve. This paper identifies the information technology (IT) components used in cost management to enable finance executives to identify areas of improvement.

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Should You Cut Back or Freeze IT Spending in a Recession?


With little doubt that the US economy is in or near recession, the big question now is whether we’re heading into a global credit freeze and financial meltdown. If the worst happens, all bets are off—we’ll be pretty much in uncharted territory. But if we do manage to escape with nothing more severe than a typical recession, what approach should you take towards IT spending? The usual

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The PMO Conflict: So Much Promise, So Little Alignment


When a project management office (PMO) operates well, the impact can be extraordinary. All too often, though, the PMO doesn’t become a clear asset. In order to avoid the worst-case scenario, PMO team members often become internal advisors with marginal impact and no authority. What can be done to avoid this? And what are the keys to successful PMO implementations?

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Comprehensive Operation Support Systems and Customer Care Solution


Persistent delivered web-based sales support and customer service solutions to a broadband data and VOIP provider. We helped our client rapidly build and deploy web front end systems for order entry, self-care, and customer care and also integrated these systems with their fulfillment, inventory, and billing systems using service oriented architecture (SOA). This resulted in improved end customer acquisition and satisfaction and improved time to market and significantly reduced total development costs.

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